If you have incurred an economic hardship due to COVID-19 and desire to participate in this program, a CUSTOMER INTAKE FORM must be completed and received by Hanover County’s Department of Public Utilities by 5:00 pm on January 13, 2021 to ensure evaluation of your account.
Applications received after January 13, 2021 but prior to January 26, 2021 will be processed if there are remaining funds and time allows. Hanover County must return to the State of Virginia all funds not utilized by January 29, 2021.
The CUSTOMER INTAKE FORM may be returned the following ways:
- Mailed to PO Box 470, Hanover, VA 23069-0470. Please allow at least seven (7) days for delivery. Please note if you send it by mail, having it post marked by January 13, 2021 is not sufficient to ensure your account will be evaluated for participation
- Emailed to utilityrelief@hanovercounty.gov
- Dropped at Public Utilities offices at 7516 County Complex Road, Hanover, VA 23069
- Submitted on our website at www.hanovercounty.gov/utilityreliefprogram
Below is a fillable PDF Customer Intake Form as well as an electronic Customer Intake Form that will electronically get submitted to the Department of Public Utilities.